Legal

Privacy Policy

How TenantSaaS handles information for accounts, teams, subscriptions, projects, and platform operations.

Last Updated: June 26, 2026

Introduction

TenantSaaS is a Laravel and Filament Multi-Tenant SaaS Platform that helps users create accounts, manage teams, subscriptions, projects, tasks, dashboards, and developer-focused platform workflows. This Privacy Policy explains how we collect, use, disclose, and protect information when you use TenantSaaS.

Information We Collect

We may collect account details such as name, email address, company information, authentication data, team and organization details, project and task content, subscription status, usage activity, support requests, device information, browser information, and technical logs needed to operate and secure the platform.

How We Use Your Information

We use information to provide and improve TenantSaaS, authenticate users, manage team access, process subscriptions, deliver customer support, maintain platform security, communicate service updates, monitor performance, prevent abuse, and comply with legal obligations.

Cookies

TenantSaaS may use cookies and similar technologies to maintain sessions, remember preferences, improve security, understand platform usage, and support analytics. You can control cookies through your browser settings, but some platform features may not work correctly without essential cookies.

Third-Party Services

TenantSaaS may use trusted third-party providers for infrastructure, analytics, authentication, email delivery, support, and payment processing. Payment processing is handled securely through providers such as Paddle and Stripe. TenantSaaS does not store complete card numbers on its own servers.

Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No online service can guarantee absolute security, but we maintain security practices appropriate for a professional SaaS platform.

User Rights

Depending on your location, you may have rights to access, correct, export, delete, restrict, or object to certain processing of your personal information. You may contact us to request assistance with privacy rights related to your TenantSaaS account.

Data Retention

We retain information for as long as needed to provide TenantSaaS, meet legal and accounting requirements, resolve disputes, enforce agreements, maintain backups, and support legitimate business operations. When information is no longer required, we delete or anonymize it where appropriate.

Children's Privacy

TenantSaaS is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided information to TenantSaaS, please contact us so we can take appropriate action.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised last updated date.

Contact Information

For privacy questions, requests, or concerns, contact TenantSaaS at support@tenantsaas.com or through the Contact Us page.